Posts Tagged ‘Sales process’

Introduction

March 24, 2013

Leadership is a topic on everyone’s agenda.  Whether you are the president of the United States, the CEO of a major corporation, a coach of a team or a local community leader; we hear about leadership and its importance to the success of an organization.

There have been authors who have written many books on the topic of leadership from Jim Collins http://www.jimcollins.com/, John Maxwell http://www.johnmaxwell.com/, to the late Stephen Covey http://bit.ly/11zBipQ,just to name a few.  The importance of this topic cannot be underestimated as leadership is essential to the success of any organization.  Often times when the business reporting community is doing a post mortem on the failings of a corporation, most of the time it is due to poor leadership at the top.

What is leadership and why is leadership so important?  These topics as well as information on new technology, key industry developments and other related leadership subjects will be my focus.

Often time’s people think that leadership operates in a vacuum and is only reserved for the top leaders in an organization.   Leadership can and should be practiced at every level and within each department of an organization.  We all have experienced poor customer service in all walks of life.  Poor leadership reinforces poor customer service.

Over the last 30+ years, I have had the opportunity to work with some the world’s most dynamic and prolific organizations: Xerox, Dow Jones & Co., Elsevier, Collexis and AIP www.linkedin.com/in/darrellwgunter/.  During these stints, I was able to further develop and refine the principles of building high performing teams, the consultative sales process and customer service.   To further enhance my professional development, my colleague, John Hoffman and I created Seton Hall University’s first Consultative Sales Course for the Stillman School of Business.  Since 2009, John and I have taught this highly touted course to both undergraduates and MBA students.

Leadership has always been a top of mind topic for me.  From participating in sports, having a professional career to volunteering for a charity organization; leadership is very important as the leader sets the goals, the tone, the strategy and the culture.

Back in March of 2009, I produced and moderated a Brown Bag Lunch session for the Software Information Industry Association (SIIA) http://siia.net/ titled,  “Building High Performance Teams in a Tough Economy.”  The 90-minute panel discussion was riveting as I had four industry experts discussing our topic with a focus on leadership.

After the panel, I felt that there was an abundance of valuable material that we had explored, but also so much more to cover.  This inspired me to create a radio show on WSOU 89.5FM / WSOU.net titled,  “Leadership with Darrell W. Gunter.“ For nearly four years, I have had the privilege and opportunity to interview CEO’s, politicians, authors, educators, local leaders and Ph.Ds.

Based on the panel, I also created a presentation titled, “Building a High Performing Team.”  This presentation has been well received by the attendees of Vistage http://www.vistage.com/ and the attendees of the CEESE annual meeting http://bit.ly/11w1Ivd.

Leadership is about consistency, fairness, process, procedures, performance metrics, managing people, leading people, educating people, training and service.  These are just a few of the attributes that we will cover within Leadership the Blog.

Thank you for your time and attention to this topic and I look forward to hearing from you. Please send your comments and suggestions to d.gunter@guntermediagroup.com.


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